Introduction to the Tourism Skills Website
The content of the website is aimed specifically at local tourism businesses in addressing tourism skills issues. The site incorporates information on tourism skills initiatives, news and events and acts as a signposting service to training providers and business support services for Greater Manchester.
Imagine taking customer service to a whole new level. Welcome to Excellence is the leading customer service training in the UK and the one and only customer service programme recommended by Regional Tourist Board Partnerships. The following courses are available at a subsidised rate for Marketing Manchester members.
Book now by contacting joanne.wight@visitmanchester.com
| Course | Date | Venue |
|---|---|---|
| Green Advantage | Wednesday 23rd April 2008 | Castlefield Hotel, Manchester |
| Lead, Motivate and Succeed | Thursday 4th September 2008 | Castlefield Hotel, Manchester |
| Welcome Host | Thursday 11th September 2008 | Castlefield Hotel, Manchester |
| Welcome International | Thursday 23rd September 2008 | Castlefield Hotel, Manchester |
| Welcome All | Monday 20th October 2008 | Castlefield Hotel, Manchester |
| Green Advantage | Tuesday 21st October 2008 | Castlefield Hotel, Manchester |
| Smarter Marketing | Tuesday 4th November 2008 | Castlefield Hotel, Manchester |
| Welcome Management | Thursday 6th November 2008 | Castlefield Hotel, Manchester |
| Welcome Host Plus | Wednesday 19th November 2008 | Castlefield Hotel, Manchester |
| Welcome Line | Thursday 15th January 2009 | Castlefield Hotel, Manchester |
| Smarter Marketing | Thursday 26th February 2009 | Castlefield Hotel, Manchester |
| Welcome Host | Thursday 12th March 2009 | Castlefield Hotel, Manchester |
The highly prestigious Manchester Food and Drink Festival returns for its 11th year in 2008. Visit Manchester is sponsoring three Investment in Skills Awards:
Outstanding Customer Service (NEW for 2008)
Manchester Young Waiter
Manchester Young Chef
For further details visit the Skills Awards page